Monitoring - Patchs Health have released a hotfix to clear the issue, we continue to monitor the situation.
Nov 28, 2023 - 10:33 GMT
Nov 28, 2023 - 10:33 GMT
Identified - Since the roll-out of the V1.87 release overnight an issue has been identified where users are presented with a blank screen on the login page. Users can resolve this by clearing their recent browsing history. Patchs Health are working on releasing a more general solution to the problem.
Nov 28, 2023 - 08:37 GMT
Nov 28, 2023 - 08:37 GMT
Update - We have released a hotfix for this issue, it appears to have been partially successful, but we are now seeing a new problem, this is under investigation.
Nov 22, 2023 - 10:58 GMT
Nov 22, 2023 - 10:58 GMT
Identified - There is an ongoing issue with consent regarding NHSMail collections.
We have a fix currently in testing, with the plan to roll out as soon as possible.
As soon as we have a release plan we will update here.
In the meantime, please try re-consenting the collection using the guidance at https://help.docman.com/knowledge-base/nhs-mail-graphapi-guidance-31-10-23/
Nov 14, 2023 - 10:15 GMT
We have a fix currently in testing, with the plan to roll out as soon as possible.
As soon as we have a release plan we will update here.
In the meantime, please try re-consenting the collection using the guidance at https://help.docman.com/knowledge-base/nhs-mail-graphapi-guidance-31-10-23/
Nov 14, 2023 - 10:15 GMT
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Welcome to the Docman status page where you can monitor the availability and overall health of our hosted solutions.
If you are having issues that are not reflected here, please raise an incident through the Docman Self Service Portal https://customers.oneadvanced.com
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