Identified - This issue has been identified and confirmed as a defect - it has been escalated to our development team for review.
May 24, 09:24 UTC

About This Site

Welcome to the Docman status page where you can monitor the availability and overall health of our hosted solutions.

If you are having issues that are not reflected here, please raise an incident through the Docman Self Service Portal https://customers.advancedcomputersoftware.com

Docman Advanced Operational
Docman 10X GP Operational
Docman 10X RMS Operational
Docman Connect Operational
Docman Share ? Operational
Docman Share Viewer ? Operational
PATCHS Operational
Patchs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This issue is resolved. It appears to have been caused by external area specific outage. The Support Number is now working as normal.
Jun 8, 14:06 UTC
Monitoring - This issue is resolved, we are monitoring and investigating the underlying cause.
Jun 8, 13:45 UTC
Investigating - We are aware of an issue with the phone system that is preventing calls being made to our support telephone number. We are looking into this and would like to direct you to the customer portal for the meantime.
https://customers.advancedcomputersoftware.com/login
Jun 8, 13:06 UTC
Jun 7, 2021

No incidents reported.