Monitoring - Patchs Health have released a hotfix to clear the issue, we continue to monitor the situation.
Nov 28, 2023 - 10:33 GMT
Identified - Since the roll-out of the V1.87 release overnight an issue has been identified where users are presented with a blank screen on the login page. Users can resolve this by clearing their recent browsing history. Patchs Health are working on releasing a more general solution to the problem.
Nov 28, 2023 - 08:37 GMT
Update - We have released a hotfix for this issue, it appears to have been partially successful, but we are now seeing a new problem, this is under investigation.
Nov 22, 2023 - 10:58 GMT
Identified - There is an ongoing issue with consent regarding NHSMail collections.
We have a fix currently in testing, with the plan to roll out as soon as possible.
As soon as we have a release plan we will update here.
In the meantime, please try re-consenting the collection using the guidance at https://help.docman.com/knowledge-base/nhs-mail-graphapi-guidance-31-10-23/

Nov 14, 2023 - 10:15 GMT

About This Site

Welcome to the Docman status page where you can monitor the availability and overall health of our hosted solutions.

If you are having issues that are not reflected here, please raise an incident through the Docman Self Service Portal https://customers.oneadvanced.com

Docman Advanced Operational
Docman 10X GP Operational
Docman 10X RMS Operational
Docman Connect Operational
Docman Share ? Operational
Docman Share Viewer ? Operational
PATCHS Operational
Patchs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2023

No incidents reported today.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

Unresolved incident: Issue with Patchs login page..

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

Unresolved incident: Docman 10 NHSMail consent issues..

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.